FAQs

We offer comprehensive financial advice – see our Services page for more information .

Our other department offers the same great level of service and cost effective services for Mortgages and Personal Protection.

Our initial meeting and recommendations come at no cost. If you ask us to put our advice in place, we charge a one-off, tiered initial fee, followed by an optional annual fee if you would like ongoing service. Full details are on our Fees page.

Yes. Compton Financial Services Ltd is an appointed representative of New Leaf Distribution Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 460421). This means our advice is overseen and signed off by New Leaf, to the standards the FCA requires.

Our registration with the FCA can be viewed here.

To see how our firm is organised, who oversees our advice and how you are protected, visit Our Organisation and How You’re Protected.

We never hold client money. Your investments are held by established platforms and providers in segregated accounts in your name, kept separate from each firm’s own money. You are also protected by the Financial Ombudsman Service and the Financial Services Compensation Scheme (FSCS).

Find out more on Our Organisation and How You’re Protected.

For most clients the financial plans will be reviewed annually as part of the Core Service, or more frequently if there are significant changes in your financial circumstances or goals.

For clients that need monthly or quarterly changes then the Wealth Service is available. 

Our investment approach is based on understanding your financial goals, risk tolerance, and creating a diversified and balanced portfolio that aligns with your needs.

Then to have regular reviews to ensure that any plans take into account changes to your situation as well as market changes.

Our Core Service has a minimum yearly cost of £750 and our Wealth Service a minimum cost of £1,500.

See our Ongoing Fees page for more information on this and the level of services provided.

The process starts with an initial meeting (online or face to face) to understand your needs and goals, followed by a review of your existing situation and the creation of a tailored financial plan and investment strategy. There are NO upfront costs.

You can schedule an appointment by contacting us via phone, email, or through our online scheduling system available on our website.

As an FCA-regulated firm, we are obligated to provide financial advice that is unbiased and in your best interest. We have no affiliations with financial product providers for any financial advice and receive no commissions, ensuring our advice is impartial.

We prioritise customer satisfaction, so if you are unhappy, we encourage you to contact us immediately so we can address your concerns.

Our full complaints procedure is set out in our complaints policy.

No. We don’t advise on transferring defined benefit (final salary) pensions.